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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
[复制链接]
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
5 I! I8 D8 a5 Q目前等待中 有经验的老哥过来说一下这种情况有遇到过没. Y" d0 @$ o2 s
# B5 C2 O- L+ b4 [3 t; Q( D| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
. y9 T( k7 W' J( q. a# v# x
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑
3 {; J6 H) t3 u- Q
7 E+ f' M8 p: ~ C亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
: o5 g; _0 P, o& X' d, \* K----------------------------------------------------------------------------------------------------------------------+ n' p: C. n0 T X
跟进情况更新：# C/ m4 H, j; F
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服. ?5 u5 U1 L& @0 A0 l
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
C1 C7 \+ f- z8 _2 x9 q* N2023-11-8 13:30【会员评价】——好评结束本次咨询
i) g2 X* M4 ]6 z% ~& U) Y& f* f3 T+ E
评价说明：3 W0 |/ a! k( \1 a& x
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
7 P4 k6 T, z+ U! d" I2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。4 {* K+ B$ S$ j# W+ V1 S
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' a4 z4 h) u% l
你好，这边没有收到您的邮件哦。' ^$ m1 ^- V& s9 D G" Q3 _
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。( s4 q" T$ F* t
您只需提供身份证件【正反面即可】
) p0 W8 b# u3 i; k/ V
+ z8 k6 z& E4 S$ L" g! U; H这边可以私发我您发邮件的截图嘛？ |
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12BET客服代表 发表于 2023-11-8 09:09. q- r' W1 p6 X
你好，这边没有收到您的邮件哦。
+ \4 y, u ?: ^7 d6 e' e我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
2 u. A$ W- B+ {$ ]* v; V' v您只 ...
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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) I) U+ d* A5 P# ^
如何私发给你 |
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% q- {2 ^2 @( o( a3 W1 h( e我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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4 {$ s8 i8 [8 I7 h
好的 在线等 |
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0 }/ y8 X6 S* Y8 O+ Y已经发送了 收到了没 |
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8 F; [7 M6 F0 L7 x4 I4 m9 X
怎么和你私信 |
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* D+ F7 o6 @( L& _我在论坛无法给你发送短消息 只能阅读你发给我的 |
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" K6 [" ?& H! f$ C2 N( e
还是没收到哦，我让客服联系您了 |
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8 F! `: Y* ^4 v! I. |4 B因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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* X( D$ p7 ^5 _* q9 f客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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; @2 V1 ~, l* d5 X# [- ~9 K. m
您好这个与账户资金无关的，
/ b# W0 T2 E2 l: p& k: S; e为了客户资金安全及避免洗钱活动
3 j# V- W4 |$ U% P' @, d我们一般都是由系统随机抽查的以确保是本人进行游戏
) K, a* e0 ~; O4 i* i这样一来可以减少资金冻结事件/ v3 u/ ?8 h4 x$ ?& K5 ^: p/ ~
希望您理解及配合 |
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