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[seodescription] => 需要菠菜公司解决的问题,请发布到这个版块
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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到0 f ^" n; N7 {6 n1 d
目前等待中 有经验的老哥过来说一下这种情况有遇到过没
) n" ]/ Q) ^+ B+ q( U/ Q
7 g3 \$ [1 E0 z% u| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 | ( b9 F q* I& q0 d( ?2 `
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楼主你好啊,见客服有在解答你的疑问了,您耐心等待审核通过哦~这边请楼主给予本次咨询一个评价(好评,中评,差评)。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑
2 }! s0 d' r, d Z2 X# M2 S" v' ]. J' X
亲,麻烦您先进行绑定账号后才能给你处理哦~没有绑定客服那边无法查询您的游戏账号哈( T! }6 N& w+ z! R
----------------------------------------------------------------------------------------------------------------------4 ?% q8 L. M2 \7 _" U
跟进情况更新:
2 f; d" t" S' W: d2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服
" \, E! u; m9 W2 t5 H1 l" X2 |% f2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮,客服有一直和会员跟进情况,会员耐心等待审核结束即可
; S ~2 K+ C6 w+ k. Z4 n, s2023-11-8 13:30【会员评价】——好评结束本次咨询
( r' }2 m* c I" v9 P# b( J i$ L( @/ j- i1 n# p$ I8 i. z* a8 L/ S8 V
评价说明:
7 q+ \* w7 @7 p6 }6 y1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理- f5 _2 M' I% S) c7 O! g9 H: n+ y7 A
2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。9 l- [ i; r( f# y
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: e. R. J! S9 E# n g已经绑定了 |
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8 [, W% {6 J' E2 [& H: h" h) X
你好,这边没有收到您的邮件哦。2 ?1 H- J0 y+ T
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。3 Q2 S2 @# D( n4 a
您只需提供身份证件【正反面即可】0 f0 O; h i4 g4 m% Y8 C
% y8 t' _( j) B+ x7 i: O; \3 k& C. u
这边可以私发我您发邮件的截图嘛? |
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12BET客服代表 发表于 2023-11-8 09:09/ A. ~3 y4 c+ L
你好,这边没有收到您的邮件哦。 s" _& p2 [8 E8 }% X. j' s* F8 d
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。! P% \( V0 Q6 x9 \ e
您只 ... ; v) q' W) v# K' } H/ P, k: q' E: t
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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; L' C8 G" r1 }1 S. r% ^+ s2 C: D
如何私发给你 |
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2 d6 p( e% v$ v我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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# J, L3 n V4 U& v' e
好的 在线等 |
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1 T2 d5 I, a! r$ B6 x# y已经发送了 收到了没 |
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" k1 R' p+ T* o0 Y9 M1 o
怎么和你私信 |
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6 w8 N- J: j1 z# M# k: Z; {% }我在论坛无法给你发送短消息 只能阅读你发给我的 |
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1 A4 I7 D# M) K) Z' @0 P# m* Z. q0 R我的权限不够 |
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6 O3 w P! L0 {$ }& P/ _
还是没收到哦,我让客服联系您了 |
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$ e$ ~& r9 r! ?% Z1 O' y2 _因为私信需要贡献值积分哦,每发送一次就会扣的~楼主没有贡献值所以无法发送正常,只能用这边和客服沟通了 |
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b# D9 ?+ `! L客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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1 k9 h3 W4 V J! g# C) q# u' z% j您好这个与账户资金无关的,/ g0 i; u$ f" p
为了客户资金安全及避免洗钱活动% V- x8 t$ \ I% t: w0 e" X
我们一般都是由系统随机抽查的以确保是本人进行游戏. D, `* S" D/ a) _. ]* |! T
这样一来可以减少资金冻结事件2 S; D' O( Y) D+ u) G, M% L I
希望您理解及配合 |
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