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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到: `$ |* _. e5 u A
目前等待中 有经验的老哥过来说一下这种情况有遇到过没6 D! h' ?. u7 u, h0 t
$ p5 F) [( g# H4 b& Y- P* w8 o% `
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 4 f( w, z$ y' Q2 V! q! K
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亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈& f; Z3 [8 e% } W
----------------------------------------------------------------------------------------------------------------------
1 g4 J3 D* n% Z( ^跟进情况更新：' f) Q% {9 ?9 ]* a4 k, J
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服
, g) g- t' W0 e0 Y N) o5 v# t' b% L- C2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
- B$ t6 N2 I3 S0 j3 \! Y4 e2023-11-8 13:30【会员评价】——好评结束本次咨询5 E, @* I8 @( ]4 R; `5 q+ ~
6 o, q5 h- ?9 c# [& k4 Y" {评价说明：$ e, S2 [+ Z2 N" p. l8 K
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
$ b2 R" D2 g7 V2 V: i5 Z* E) @2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。8 l l2 P6 _8 u+ m# Z/ g
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. x V+ Q- ~' V/ M9 i1 B已经绑定了 |
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) W9 z5 J; H4 W. @8 ]( l你好，这边没有收到您的邮件哦。% Z% x4 {& T/ C ^0 H: i) _
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。: D! T0 E" \/ w+ \7 X" ^
您只需提供身份证件【正反面即可】" |( v0 J4 A/ H2 w& P
6 {' m, b) W. \" k B& q这边可以私发我您发邮件的截图嘛？ |
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7 k F ^9 a8 e
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:092 o. v0 ]# I( k3 C) Y& L5 t' x
你好，这边没有收到您的邮件哦。8 y* K) h+ `: k" {# I7 Z
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
1 O0 [ M) t5 g/ v. l+ ?- r您只 ...
如何私发给你 |
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j/ G. v7 O2 ^7 t+ _! Y1 |5 o8 U1 a
我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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$ D0 l. L. p& ]
已经发送了 收到了没 |
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8 d9 Q1 @. e5 t. d% }6 I. K怎么和你私信 |
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, D, O; S k: X5 Y我在论坛无法给你发送短消息 只能阅读你发给我的 |
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) z. u6 s6 o% U$ ^) Z6 C我的权限不够 |
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9 D4 _- |2 I% K9 C* V5 u0 j
还是没收到哦，我让客服联系您了 |
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# |/ S3 r1 s: i; N8 }4 i
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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( K4 w8 h% y7 W6 y% u, S! r您好这个与账户资金无关的，& n5 F1 ]$ R3 \! B
为了客户资金安全及避免洗钱活动
. I G3 ?2 ]6 T% i4 W* C我们一般都是由系统随机抽查的以确保是本人进行游戏0 P P8 ?' H; T- c1 j4 X: \
这样一来可以减少资金冻结事件1 d- F* _% Y* t5 ?6 b1 T3 @
希望您理解及配合 |
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