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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】:salooloo
- ?0 n* I9 N! f, X* H7 j6 @3 J【咨询公司】:E世博 I0 [ t1 h+ H1 f2 |
【公司账号绑定】:已绑定
1 q9 ?- H& s% u8 Z" x: {/ T【咨询内容】:在E世博是老玩家,已有10年时间,之前也没出过问题。10月21日,账户余额4559元莫名其妙被提款。) Q- f+ @* b+ |6 N# \& h( |
咨询客服才知道被提款到CG钱包,我本人从来没用过CG钱包。查记录发现,中间竟然有下注记录,这段时间我在开会,没登录过。
3 _! _) S) z3 r% Y# V5 R( W 现在,客服回复是因为我没有绑定双重验证,资金还在CG钱包里,但是7天了,一直没给我明确的退款时间。
- G: _9 Q2 g4 r: |3 y2 q5 [ 对E世博还是很信任的,不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
}& P6 I; p. K 另外,建议提升网站安全措施,否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑 7 N% H, I" t: T8 J/ H9 n; X% S7 F
9 x2 p s6 A3 @) [% w" a好的,七玥这里会帮您联系驻站客服,请您耐心等待回应。4 z' D# [# t2 S2 z& a$ G' N% N# _* {
--------------------------------------------------------------------------------------------------------------------
Q/ s" L2 C2 Z$ C* P8 \跟进情况更新:
2 t4 Y# u6 }# c$ d2 _4 W2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服) p8 C0 P: x6 D9 j0 t
2022-10-27 13:40 【客服回复】——相关问题已反馈公司,更多的客服无权干涉。建议有问题再咨询在线客服。
. |* @3 C' s( C# t( x4 M" v' ^2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
( j) A) [2 E5 N5 r3 I# `7 J2022-10-27 14:24 【会员评价】—— 中评6 Z" |" e9 `# [& C1 X$ v) u) i
) q$ \0 {; [4 F A评价说明:
, @1 K3 I+ u, k, S! U1 A. Y1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理
0 Y) X" \% M h* h9 X. q2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。' d. ^. Q$ H* b
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哥哥您好- N" L9 z" e6 T' I+ G
e妹已将您的状况回报给相关单位了!
/ N9 o( O" B# J% n请哥哥放心,公司会尽快协助您的问题的~
" e0 |9 D% L) J由于妹妹权力有限,无法了解详细原因 :(
4 n. E5 g0 q: u7 g- b2 h如还有其他疑问,可以再谘询线客服小姐姐唷!谢谢您。 |
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楼主,客服已经回应您了。能够给到的帮忙也只有这么多了,还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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当前离线
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