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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥
* L9 s0 j6 R* }5 q【公司账号绑定】已通过
3 P, r% D% \& [/ h ~0 h【咨询驻站客服区版规】：我已阅读确认( M) \6 {5 h1 P3 H* Q2 T) I
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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$ D7 D( l n ^0 P转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
! x& Q5 L$ s" b- Y; k- d4 `8 f公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 7 s2 b/ h$ C- a$ _$ Q0 G0 g) `
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理: y* I1 m' {( k% E% j4 `
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跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询# x5 ]2 D+ e; E2 |
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况; ^* |4 O" c- v' Y
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
: _9 I! j! }1 y9 l0 }- w: ^' ~; U5 P2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询4 K1 I, e2 b# }. l! |6 n! e
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. M+ t7 t6 v! {4 j9 m( @. ^- Q1 H评价说明：
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( B0 E: A5 j/ `: p0 w; \# B, J! M k) P1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理- P" L# k9 w- y" y; F f4 v( ?
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53% Q" a& ^0 b. x
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理 X/ _9 \# U4 {; z1 p1 a
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0 k% N! X* V& A0 }( X! O上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53% ~3 `4 `9 Y2 `' m
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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j7 `. h" a: A4 q' q3 ~- ~9 p好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
经验:
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
经验:
天策币:
活跃币:
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总在线: 3872 小时
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& r+ ~' }" @+ Z' s看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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+ l/ j4 R% `' G9 s. ~您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
) {8 C+ U' j/ _本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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