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[lastpost] => 2750217 会员小幸运八八咨询关于YZ取款被封 1753143089 天策-瑶娥
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当前离线
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本帖最后由 huarenh 于 2021-10-25 14:47 编辑
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【会员论坛ID】：huarenh
: D# x. ^+ ]% i【咨询公司】：12BET' @6 J2 K) h$ v
【公司账号绑定】：已绑定; h% }9 k1 G, ~: O7 Q4 k, Y# u# U4 J
【咨询内容】： 5 `* R0 V9 g+ Y# p2 ~
, \8 e" [! s4 B- D' n( j 10月22日早上9点多的提款，到现在还是没有收到。今天早上咨询客服，说已经汇出了要我提供银行卡流水，提供了然后说等邮件，下午邮件回复说汇出了要我自己检查银行卡。但是我的确没收到，联系24小时客服要他们提供转账截图流水号，客服说无法提供，然后又要我重新发银行流水等邮件……
1 K7 f. Q' @4 L9 K+ _! ] 我发多少次流水都是没有收到啊，我相信12BET不会黑钱，肯定是转账转错给别人了，麻烦论坛和客服跟进一下，这样不断重复发流水等邮件永远解决不了。6 Y2 k: a) i- K
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当前离线
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本帖最后由 天策-七玥 于 2021-11-2 09:17 编辑 2 B" k1 N' W- e4 p0 }* l9 t% a
/ ^2 g. K( S" E( n- o m \问题七玥已经了解了，七玥会联系客服过来帮你查看是什么问题
" ^: p# F+ T1 `9 Z-----------------------------------------------------------------------------------------------------------------------0 M! h8 U8 z8 u( q L) N, }
" E7 F6 H" [5 B/ U- x
跟进情况更新：' O- @( J i' h1 t8 F5 d# c% q
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2021-10-25 14：54【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
: r) I8 J1 ^! I0 j2021-10-25 15：23【客服回应】—— 客服回应我们告知说财务正在核实，有消息官网客服是会直接联系告知情况，我们会继续更加情况( B0 x b4 C% z) E0 `. M
2021-10-30 10：48 【跟进汇报】—— 第二次邮件已回复，钱已退回账号
1 Y3 b8 F8 J* D& P7 t2021-11-02 09:17【版主回复】—— 由于事务完成会员超过了规定时间48小时没评价，版主默认评价-好评
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评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
5 h+ T6 s+ k8 {% [# ]8 J# u4 f3 P2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
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当前离线
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12bet老公司，绝对靠谱。不会坑钱的。可能真的汇错人了 |
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当前离线
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请问在线客服是否有与您联系通知呢？这里给七玥知道一下哦~ |
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当前离线
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没有联系我……) @( W6 H3 b9 Y, J% N7 v5 _
第二次邮件复了，钱退回到账号了 |
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当前离线
经验:
天策币:
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总在线: 6649 小时
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好的 如没问题可以对这次的事务进行评价哦，差评，中评，好评( Y6 J) o- N; D) n: {$ |' m' S* o
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 6649 小时
本月在线: 0 分钟
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2 r& p+ O! i( h# m7 g8 |6 ~
楼主，由于你的事务客服已处理完毕，按照规则48小时工作日内需要回帖给此次咨询服务一个评价，你已超过规则时间，七玥这里帮你默认评价（好评）; _7 C6 j2 P( x$ t6 m e
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