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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo
$ E6 ^: H, F/ U1 y6 j! @1 i0 S【咨询公司】：E世博1 T7 g: a* U$ B6 y6 {
【公司账号绑定】：已绑定0 u1 Q% T [3 D! B* r
【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。
$ c. W, e9 _' U) M 咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。
9 r. T- o7 L. ]' Q' Y5 I- o& P5 e 现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。2 v4 a, ^7 U k8 x: P
对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
' M- r) m4 J5 u; v) Q 另外，建议提升网站安全措施，否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
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好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。3 q6 f, R3 E2 ?! a+ F2 t, n7 b
--------------------------------------------------------------------------------------------------------------------
% d: v% m3 a! a) h- s" j跟进情况更新：
, r& F4 E& d6 B, ] A2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服- C; v9 a5 I- w( `, h5 I
2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。
4 u+ P* S$ s: y. ^: [! k! v; e0 w2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
. Z; b1 z$ o+ ^; ?7 r- L2022-10-27 14:24 【会员评价】—— 中评
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评价说明：* ]& s, z, u; K" V' ?
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
2 { a4 m7 \( r$ O# ~2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。/ h3 `$ t# p2 N! O, w
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哥哥您好5 m8 { ?% _( r( x; i9 W
e妹已将您的状况回报给相关单位了！+ o: A/ ~0 M& u4 R% Y* j6 Q5 r3 P
请哥哥放心，公司会尽快协助您的问题的～
$ {7 @+ r1 L6 K c0 C由于妹妹权力有限，无法了解详细原因 :(* u5 ^" P# v$ f
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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当前离线
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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