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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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' H" G9 l+ Y1 }4 R) \ L【论坛ID】：收米哥, x1 x" T n0 F2 C( [" J% X
【公司账号绑定】已通过
2 a5 }- G( e: }! ~【咨询驻站客服区版规】：我已阅读确认
$ X8 N7 h8 v& ]4 e2 ~* _! X【咨询详细说明】：! P7 n/ g6 _$ S) K# g
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# \' U& |! H/ k. Q7 N已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
3 O. g' O& q4 r3 b! K1 k s9 m$ h8 Q# ]+ d
转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533& ~: A( z% h" r3 L7 @" Q) F
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq2 X/ ^, R5 Q; [ S7 j6 M
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 : X! y: [- ]/ V5 C# K
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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3 {9 e$ `5 m: w; C' Y跟进情况更新：' w$ j/ J3 V6 j: B; N. \' ]
/ H6 E" n/ l9 d4 u6 s% F2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
- f* U9 }4 }; [2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况' U( o( O; @+ I' e+ n; E
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
; g. W2 B; u* s& h2 c2 Z2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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6 |$ w4 ]+ A3 P. i1 T) y评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
1 o2 S- G- G" l# d0 g9 \9 @6 `2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。. y- b1 v; [5 s. [ ]
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当前离线
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天策-七玥 发表于 2021-11-6 09:537 Z: U1 M! N/ G# [3 ?
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理0 p+ I1 L( J' v9 r7 p8 h
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3 u3 L7 S. e, G3 C" y! u上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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$ o# I) {3 R3 K9 K- p. @周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
7 z9 B* m6 b5 m4 Z, M1 Y好的，先别急哦~七玥这里帮您联系客服看一下怎么处理0 Q0 a/ _, i& B7 `6 s# }. l
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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! Y& u+ K! Q0 X3 L8 \: U; b好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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4 S' ?8 s& k) M; v$ I
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
经验:
天策币:
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$ V! T; K/ U0 t# F0 h4 J2 T看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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: i0 `- O# J6 W* _. N2 Y您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
) K; ?8 o5 l/ \8 N0 L. ^4 Z本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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