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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
9 Q. O! y! Z3 O) m, \, C9 M: {! ? |* L
【论坛ID】：收米哥: F8 I. i, m( n1 \& W" t
【公司账号绑定】已通过
! E; Y# |, E2 y( w A: M【咨询驻站客服区版规】：我已阅读确认4 Y5 L/ s7 M% O: q( J
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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) k3 |( C \2 ^2 {, a( d+ y转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533. u9 v( x9 p$ v' u
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理2 H( C% ?5 H$ H$ o
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1 f! y2 e' `; [. P* r' L跟进情况更新：' \, F1 H# ]# {' Z* i
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
- P/ ], d$ x' t! h2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
% | A3 Q1 \# `9 T2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
# [+ R0 T% `8 K& N7 u/ ]4 U( x. i$ M2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询& D4 L) e' {& W k' D* e
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8 e, d3 E& z! P评价说明：
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( @/ l' P0 _2 O0 l4 p+ F1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理5 _: b: [7 y" e$ G V- s2 G
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。5 F( f1 C$ W1 K& T) T2 I
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
7 c* R/ K2 G" C6 p! |( y" Z好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
$ M8 ?* J/ A" e------------------------------------------------- ...
. e3 X2 i" F( e7 u! X上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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. N1 S2 V" E2 s4 F: l; ]! E周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
# M( A6 F- E" ^3 L1 f$ m4 w' |好的，先别急哦~七玥这里帮您联系客服看一下怎么处理( V E" V( n ^0 E
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) k* p/ A- z* X. w8 D我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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7 b( `; n+ N! T5 Y: D5 \/ ?
好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评2 R! x# I% B4 I
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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% v f/ Y; _. `; D2 j看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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4 V( |; g' ]- H% J1 `$ @您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
: C* u$ `" e% e6 ]2 r本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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