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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑
8 c/ a0 b3 O- C/ K: X9 n
6 ?1 z! K! w2 W6 H6 h( J【会员论坛ID】：iwatch! i$ j- T f( k0 L4 F7 V
【咨询公司】： 头头
9 d% X O y q+ B【咨询内容】：5 @7 \1 b: `' ?4 P3 i T
5 {! }4 _( O+ ^8 `5 I9 q! s
昨天在你家注册了个账号，今天参加活动存了1018。
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中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。$ d& u, z1 s! m- _# y/ ]8 a! {
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
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6 D) [3 h" e3 n, r% R到现在还没回复我的资金的去向，真有这么难？+ p5 x# S+ s/ j# D1 \. U! g) }
6 P% d8 ?9 ?4 x& x8 A" b1 m帮我追问一下，我转的两笔款去哪里了~ （附截图）
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2 E# Y: ? j& n/ x& _, n谢谢~
9 d8 } r1 U1 N' o* n下午就找了在线客服，一直没能解决，好像很难一样？' h4 ~8 L6 v* ]2 m! A
这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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, R* V( W* h6 N1 X/ g
现在已经在提款审核中，但是还是没有得到任何解释。' a" a" r U) u" l4 z) e
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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3 q' _& g: W$ T7 N
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
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这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。$ j, j1 B# I6 g. w5 d
3 o: X" M+ f* i: f0 U只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55: t3 z. v2 @4 {0 V+ n( P
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
, [6 G( _; G3 h5 ^
3 z) p9 ^1 m# l: {+ V+ m# t" g- Z这个问题绝对不是这 ...
0 w' y& f8 M( `; M; w- s0 S您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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4 X& {/ M# A" n, m9 a3 N1 e( l客服妹妹，我最后说一次。
: N. K8 U# A6 j4 `) ?' O昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
4 Y& K+ D( f; e/ b* E# o2 {; T按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。+ P# u4 c5 {/ l/ ]5 n
( q w& U0 a9 X) Z然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
; i2 l$ D8 w0 ]. E: k% R虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。5 o: i' N& N0 C* M# H8 a
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当前离线
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) }/ ?, |! ]9 D资金到账了，在线客服真的很不给力。
7 ^ t1 \! O$ h f8 C; f% ?就评一般吧。 |
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