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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 ! C& V1 [3 M; i/ t
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【论坛ID】：收米哥9 l0 H n7 K/ x/ R4 y1 ^
【公司账号绑定】已通过& R0 v' R9 C$ S1 ^& q. X- ?; ^
【咨询驻站客服区版规】：我已阅读确认
- H$ | G3 q0 L9 l% b: E3 G【咨询详细说明】：' _- V! v) q. s2 k; r- T/ G
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9 r: ~3 i p8 G* U+ x" [已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。; ^9 F# ?2 S" S" x' Y4 K) U4 r
% I ?8 {# s0 {) }, Y/ y; H3 L* v转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
/ ?3 a* R5 p# z! I) @公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
! Z$ j/ o% R1 `1 w% Q9 u-----------------------------------------------------------------------------------------------------------------------, y- E5 E9 U+ P5 E3 q7 g
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跟进情况更新：8 Z1 V: O* A0 n
2 P4 z6 j5 ` `' M1 m6 }, u" f7 W2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
4 |) }: V0 Z6 ]0 D1 f s* I7 R6 B: F2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况3 A; R! x' h" o0 f: E
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价- g( W }* I! @
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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( q/ V9 v! z& \1 x9 O8 ?评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
! f8 G: R% Q& R5 U9 b2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。* `; d2 w; q$ w
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当前离线
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天策-七玥 发表于 2021-11-6 09:530 ~6 d( Y& R5 M8 h& f6 S
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理& x; S, E" W7 [$ [+ C' i e
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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0 z0 ^0 K* A; C$ F周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53" l" u& ~" Y& Y; P9 P" k( D/ V7 f8 d* S
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理& T1 T) ?! l# Z2 k I, T
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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+ E1 g( P1 k3 u4 O5 t4 X好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评% r s; [& y5 a4 Q3 K5 v
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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% m7 a8 v: U8 B' @8 O9 {* R" N1 R
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
- n& T+ Z! ?/ p本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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