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[lastpost] => 2750217 会员小幸运八八咨询关于YZ取款被封 1753143089 天策-瑶娥
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本帖最后由 天策-爱迪生 于 2020-11-4 17:53 编辑 % C; O8 B9 s7 `) M- |
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【会员论坛ID】：zetia
' L/ S# S' E, g9 r4 ?- y【咨询公司】：热博RB88
# W7 C3 Q, k2 v! t9 d U: ~【公司账号绑定】：已绑定. i3 n2 {( g/ u' {: k4 A
【咨询内容】：下注欧冠小组赛第一轮的塞维利亚赢了后不给出款，投注正常，公司以异常投注不给出款。请论坛介入处理，如果有异常可以提供相关证据，如无异常请正常出款。# Z3 C' ~$ b1 J4 h9 C0 \
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【事件描述】! u, s8 `( m3 x( x" w. _% P& e! e4 ~
1 x$ _. F! d' ]+ i, k8 x欧冠联赛的第一轮小组赛，10月20日我在热博存款了2000元进去，在晚上的时候下注了切尔西vs塞维利亚的比赛，下注2000元塞维利亚+0.5，比分0-0塞维利亚受让胜出，第二天白天取款的时候一直都是处理中，于是咨询客服。客服回到说为了账号安全，须提供户口本、身份证和手持身份证等资料。为了出款我按要求提供了资料，客服说转交审核部门，需要7个工作日也就是到今天为止的时间才知道结果。今天去咨询客服，客服说我投注异常，但是拿不出证据，热博这是赤裸裸的黑钱，本人发誓投注欧冠的赛事绝无异常，一切都是正常操作。
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; v4 Z% _6 s/ y9 U【相关图片】：见描述正文+ F: I5 d0 ~; G' m' r. n7 }3 @
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# `2 |: F9 W# t5 o1 G$ V热博处理提款数据图片：
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哥们咨询区不处理纠纷事件，你这帖子标题 视乎是纠纷区的发帖格式，你是要咨询呢 还是要论坛介入处理纠纷事件？ |
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. x6 [% \% R" x
正在申请天策认证，纠纷区发不了帖子。先在咨询区咨询，麻烦版主联系客服处理 |
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0 I6 r3 J S% L这当然可以，我这帮你编辑了就联系客服 |
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在联系客服之前，我需要先了解，哥们你在热博是不是论坛注册链接的？ |
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$ {4 {- z: M& x& e) s) [* M, p$ S% \是论坛链接注册的，我玩的公司都是通过论坛注册的 |
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, b- t& w+ N! Y3 S( z( `6 E明白的，我已经联络了客服，你这稍安无照 |
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$ P: l: g0 J+ l# W- y1 v
麻烦版主再跟进一下，本人投注正规无违反网站规定，没有给出理由和证据就不出款了 |
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哥哥，今天爱迪生版主休假哦，小千这里会帮你留言给他的，等他上班会帮你跟进的 |
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1 w( c& k7 w' h7 m
哥们，非常抱歉呢， 前两天休假，我这已经再次联系客服了，您这再蹬蹬 |
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哥们，你这再等等，我们这里还需要一些时间等客服反馈哦 |
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哥们，这里得到最新的消息，客服那边也在等风控的答复哦 |
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" I; A3 m* y# o7 v& K+ K# ?$ ^* ]
我这边可以说明的是，本人没有违规，如果有违规，请出示证据，谢谢版主 |
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# `+ E; |7 ?+ ^2 E明白您的心情，这一切还得等风控部门的答复，您这别着急哦，我们这只是在帮忙联系客服 |
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当前离线
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本帖最后由 天策-爱迪生 于 2020-11-15 14:36 编辑
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( q6 P: y$ V5 w3 u+ m7 y, m2 z' q8 @哥们，作为论坛方，只能尽可能的帮您联络驻站客服，多一个询问渠道。目前我们通过可联络的热博客服，得到的答复与在线客服答复一致：是风控部门判定您存在投注异常。很抱歉论坛没有更多权限帮您去追问查询到底是哪里异常，毕竟公司没有义务向论坛交代 |
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