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当前离线
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥7 k2 T- M: y. E* ]
【公司账号绑定】已通过
- O8 \# J! c6 t! Q0 I6 b# j" B【咨询驻站客服区版规】：我已阅读确认6 x0 l1 _& S! c7 t4 f' j
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。. u o; `8 Z2 Y! `$ q% q
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
: O5 p; H3 }0 [公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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* Z5 j# k7 I1 F3 u; O8 r7 Q
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间 ~4 n* c, X, G+ P
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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当前离线
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# ]2 J8 y) W/ B8 j2 b
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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# Q- R( _* B) M8 t
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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天策-七玥 发表于 2021-11-6 09:532 c8 k! D( K. [2 R
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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! H2 J. ?* {- }4 I- I" M周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 3872 小时
本月在线: 0 分钟
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天策-七玥 发表于 2021-11-6 09:53- G: t1 [. Q$ C. t$ ]
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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" G. f( ^, Y/ }2 d' w, q上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
经验:
天策币:
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总在线: 6649 小时
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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& L5 ~# D y4 h好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：9 M; w/ R% k Q+ x8 }2 m) y. q8 J
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询: Y$ e) B; y4 ?( f$ S- V9 b# e
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
6 Z9 ~" ]+ w. u" g* W0 L2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价, E7 Y5 f% d! k( W
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询: e e' U- u5 h/ \/ P# u
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评价说明：1 B8 [+ s/ l) e5 s2 g
9 a! g' p- O# G& f1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理2 m7 t- Z- ?8 h& p5 E( r
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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