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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 " R0 [& \3 k6 a+ ^ f! p9 P2 W
/ R+ j7 W" M9 x9 E. F, y5 j【会员论坛ID】：iwatch
5 A( E4 A$ n4 @' r" I: x0 h/ n$ y【咨询公司】： 头头
! \8 N: G6 ~ e7 |8 B% X! M0 H【咨询内容】：
9 R4 L# C3 m- P, N5 K% _: Y7 e7 u
! C9 S D7 \1 F0 Q# v" [5 _昨天在你家注册了个账号，今天参加活动存了1018。7 |5 W3 D' `0 h' ]% ^
3 N8 b$ j0 ~8 G1 N8 E
中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。
1 R3 o! R( H3 M( C3 K# R难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？2 Z2 _8 h! y) l6 z
, ^: F( ]8 [8 M6 L/ @
到现在还没回复我的资金的去向，真有这么难？
- J6 }" ?5 Y% |; I) H6 E [. ?0 u! w
- J ~4 o. |1 K _4 {3 K帮我追问一下，我转的两笔款去哪里了~ （附截图）. z- O2 g m% F# f
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4 x4 W# `8 ?8 r Y g
谢谢~* r: `0 o! d& b# p
下午就找了在线客服，一直没能解决，好像很难一样？
8 D- o/ |4 Q8 V/ `! v& u5 f+ K: h这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。
# z% X$ G$ @5 E# y" j8 j6 a7 s0 A |
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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Q! j9 m- O l; K/ n- y0 c3 r% u
现在已经在提款审核中，但是还是没有得到任何解释。1 M P# H. ], W1 z
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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y+ K% j( L. P! A+ t# i当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.56 v4 o. [' v; J& D3 U( c
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这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。( S3 z/ e; H% C) s$ n; _3 U) ~' R
; Z" X# [5 u: Y只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55
# C" B3 {( \( {* @8 b% n9 U当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5' D1 @5 F' Y: f! C
1 \: E( w0 v0 ~" r% h% L: X" N
这个问题绝对不是这 ...
% M' }' D2 H1 `- R! D0 c您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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3 B1 O! g. m1 R8 T客服妹妹，我最后说一次。" h& q$ N6 H! g. g- C! X7 Y4 D
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
1 D+ t- a7 y6 a4 `7 f按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
3 ~0 d4 l) G, o7 ?. E9 b; y5 z* n/ |$ s$ Z# Q
然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。+ H/ K9 i; {% h/ W# `! L8 Y& N
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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当前离线
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2 J" a5 u. |/ T
资金到账了，在线客服真的很不给力。
$ T6 V0 h1 q g就评一般吧。 |
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