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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 8 c1 f, f3 d* v/ F0 I: A: R) {! C, V
0 C' I: Q9 G [5 y& k【论坛ID】：收米哥# e9 _: i4 _+ _6 o
【公司账号绑定】已通过6 G4 {, d& v& D2 a( b W
【咨询驻站客服区版规】：我已阅读确认
2 w# V: z2 j8 I9 q- o8 F: n【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。5 `# n- d G1 E$ Y
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533) _# ~; N, D/ J1 r$ J }: g+ r
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理 d) y" @. F' Z$ R# _
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0 P# U, M2 r+ E跟进情况更新：: y3 d! o" ?# g: {" f. ^* R
& [( C) n, P+ P2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询1 h4 e, R S) m+ K7 t
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
5 l4 S+ D; k* ?* K4 {. y/ k9 D2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
6 _7 ]$ A1 u, I1 Q2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询6 c6 `7 e+ B+ K% Y& v: D
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评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
4 N) i7 Z0 B+ T( ?! n! y2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。2 w: i q! K# h3 P
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当前离线
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天策-七玥 发表于 2021-11-6 09:534 p A, N' Q& Y" L
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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! l/ Q( _3 _* Z上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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! }( i* i4 }- H& I. t1 j+ B周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53( D6 x# P% d7 T$ V
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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0 {/ w/ D$ J1 B( h r您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
5 L& D H" e, ]' B6 L. p7 p) J3 x本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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