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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
1 k3 n2 S! A( h% |+ i# t4 g6 P& J# W: ^! U; s2 J% Y
【论坛ID】：收米哥
$ R Z0 ?. u+ b. L【公司账号绑定】已通过" k$ k/ [0 h2 X8 d
【咨询驻站客服区版规】：我已阅读确认
$ F1 E* @2 X; }6 W【咨询详细说明】：
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5 N+ B: v& H/ U' ]已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45332 w. l( A% i' d& G: x: D2 p& ~
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq; L% T" ]) Y/ j u! q
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 - r. M2 d) I- B
3 g( \0 K. K& S好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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4 z! l4 @( y9 f5 E4 q% o跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
3 u+ `) p$ P( U6 A% w) b2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
3 C# r9 z' g# i4 R2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
4 K* e, _* {: \* j2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询( _' G1 Y3 J1 F
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* x$ f* H! J" h- X评价说明：6 g2 a+ Q4 |9 V& n4 G
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理, X, z8 J& k3 j; d! l
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
% o5 c: i8 S: D% p4 `; C/ J好的，先别急哦~七玥这里帮您联系客服看一下怎么处理% k. h: l, a4 y) R
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( A4 {$ A4 u. W上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53* C: E. q3 `' l- ^6 r
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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2 H, U; d+ r7 d3 f m好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评% K# F: @6 s# n/ v
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当前离线
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r% E0 M3 t& N4 ~' H0 N2 M+ \8 ^其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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9 _- K# }0 C) L0 j3 x看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
1 p: `* n- ^' w7 P \本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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