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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 0 `! p; `' O, Q
7 n [3 n( r" a& r【论坛ID】：收米哥
) e6 d6 J) C# }4 Q4 w! p7 b【公司账号绑定】已通过
, f- y( Z* t' ] N8 P4 [% W+ _& a【咨询驻站客服区版规】：我已阅读确认
+ N4 F, G5 Z3 x【咨询详细说明】：! z% x& U7 G& s! E& X& v
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& R0 |; w, f) d; ]1 l7 S0 v5 V已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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' k0 I3 D5 ]. m转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45332 w8 |0 B. ?/ a+ G7 g# N; O' o8 `* S
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq6 E" Y: C8 m; y) P8 K/ o6 F
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 % ?$ k$ q z* i( M8 Q
% W+ W2 }" o/ @1 E7 r1 X* ^) T好的，先别急哦~七玥这里帮您联系客服看一下怎么处理. f0 J! w+ v- K: s7 i) Y" o
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跟进情况更新：9 c7 G$ J0 A) s2 |+ A% H3 E
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询: }3 a4 k3 l9 y
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况2 v4 B( I" A8 l. ` X
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
n' ?2 h, ^/ p. c* c2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询8 H- q) M' P8 ?2 N
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
/ ~. s& Z+ M) O8 N2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。* p' @- {4 p7 [
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当前离线
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天策-七玥 发表于 2021-11-6 09:53. t- Z% z; V' u: B/ B+ l
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理: D8 K t1 {: j& C2 X+ |
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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7 M( B T/ B ^6 j$ |6 p周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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天策-七玥 发表于 2021-11-6 09:53
/ E i/ w6 n) @4 M8 d好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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& v6 W8 a6 @3 o好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评! D( H4 b6 H% _+ M
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当前离线
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1 W; j$ b2 b* v {& [: t其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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! q/ T* `+ w$ \; k7 d4 N! |. ^看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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) @0 s( M7 [ M1 {7 j" Q8 ? A您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间1 w# F+ [8 r6 D0 F9 P0 H" i$ X- ?
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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