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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
5 T+ `! ^- x0 b+ w1 C9 P2 E
. D( Z v2 y4 @1 Z U+ x" E【论坛ID】：收米哥
0 a! [2 D7 \' r7 X【公司账号绑定】已通过& O; X1 D0 i, V+ B
【咨询驻站客服区版规】：我已阅读确认
' V% R0 r+ k4 v/ A4 D! V) R【咨询详细说明】：; P2 k _( F7 H" w7 }7 [
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。+ s* T7 S% r) [3 c6 D
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
" z; o+ J U" \% D公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 " {7 B3 z0 G: y& P
. I' ]& _6 [( J3 p好的，先别急哦~七玥这里帮您联系客服看一下怎么处理/ y; H2 z% \8 t9 G+ |# ]) s/ d# @
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跟进情况更新：6 q- f7 g- A6 ~% n1 r" ?: ~
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
6 p$ O/ a0 t ]; z' c* [2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况0 I$ o5 y7 L7 q' `7 _
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
: J2 H3 R. Q Z/ t. E2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：
5 }" i( A; i. {( M4 ^. j5 e% i' c3 }- D- B0 D9 W
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理: w$ L) R5 `2 W8 w9 \
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53# H) t! l7 I7 g/ G+ W }# n
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理- G( L f! s% Z/ Y# z- Y8 m0 H' ^
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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5 N2 b7 _4 J& e" s" o" g& m
周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
% y" Z4 p' \, p; H- |好的，先别急哦~七玥这里帮您联系客服看一下怎么处理- m6 j4 [0 b# M6 j$ S
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# v% b2 S( k* k$ t我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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总在线: 3872 小时
本月在线: 0 分钟
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1 t `. Q9 c( t) H$ \- r5 s看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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! ]1 b$ _# u6 k5 z- i. x u# L+ s您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间7 ~7 ]5 r3 O% l$ W
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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