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[seodescription] => 需要菠菜公司解决的问题，请发布到这个版块
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 & H, L; [2 G* p1 P& J2 f( ~
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【论坛ID】：收米哥- |+ h$ K0 v( T- ~+ q8 D( H
【公司账号绑定】已通过
+ d' t/ R: p; D& _* J/ a: c【咨询驻站客服区版规】：我已阅读确认
; B$ m$ J7 D6 c: Y8 O P, P2 k【咨询详细说明】：3 B* y: ]0 R0 [% t( n' h8 d- |- a
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。1 m. Z. V# M! D# j1 S* G, W
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
0 f+ E8 \) k$ ~9 s7 w, M公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq3 f5 L: C9 L+ P& K
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 1 e! j2 @4 T8 @0 M! e( L
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
& E, Z9 k" G7 ]. i2 u-----------------------------------------------------------------------------------------------------------------------8 ?& n& Y2 Y8 _: e- y6 V, \3 Q& ^
$ G/ ]0 {* S& j( [7 D3 c( E跟进情况更新：
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$ f3 g& ?3 X5 g+ w9 o2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
. X" Y3 B& u) ~# Q- y3 B2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
( g+ q* l8 _& p% ?4 m/ [2 F2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价/ t) ]; p4 _# Y, q5 K) W" s
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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5 r8 W1 D7 S+ N$ V- _评价说明：) H, a7 `* g" P5 W$ `6 M
; v; Y. S$ k+ ~! X: k1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
4 R0 n( x! Z9 k0 j4 X2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53 l; @5 w4 N# W" f
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理7 W1 g2 S& g q! I5 K8 A% Q
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3 B! p, L0 N2 U" K7 W' A0 d+ Y上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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; L* m! L# c2 U2 @# Y周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53- z7 U ^$ P3 z: k5 L: u
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理+ e; p4 l) Z- ^5 d l
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5 i( ?! `/ E' I3 l& A9 o0 V我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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" U! c$ }+ N4 a8 B* i好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评0 h; u* Q; @ `; J @
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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7 C+ M2 b9 j% U# v您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间& T0 t% z( [; X& k& K, {
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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