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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 9 |7 s4 g/ k/ b* j& @/ x2 s3 Z
* s9 J$ }1 H' ~7 k, z6 v* f1 \. m y3 Y【论坛ID】：收米哥4 V S4 g' [# r D" u' O$ [
【公司账号绑定】已通过: f% g! [6 c4 m
【咨询驻站客服区版规】：我已阅读确认
7 E, N p1 S3 g: y2 R7 Q【咨询详细说明】：
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+ U' `$ e% T3 R @. @* u已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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& g; T" z- T2 t3 \6 \6 W. ~! Z) e转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
% D3 ?+ B3 h N6 F: k公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq2 g* {9 Q w9 z+ l- A5 V+ z- U$ y
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 1 w9 n) q* D' S, r" Y% E: g
2 o \8 y6 L$ [ G, K) [
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
$ e7 F+ o5 E4 w" O3 [-----------------------------------------------------------------------------------------------------------------------( S; ~( a) L$ E9 c* ^
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跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询6 U+ P$ z" r$ H5 z) Y
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况$ N# J* E+ N! O5 V1 R
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价3 M3 \6 v3 U% K) [1 [5 d- @
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询/ f! b; x% s1 `% y q
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评价说明：8 V6 m$ C O" }/ q, v* k; k
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理4 N [1 J) r a1 L
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。; X3 a. J# N! t: P6 S
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
8 Y8 p% M, p, n7 Y+ C& G1 c9 Z好的，先别急哦~七玥这里帮您联系客服看一下怎么处理- B2 T2 ^1 ~4 k. K
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# D. k. H6 M' X# o8 J上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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6 E2 Y7 ]9 `- a3 C/ @* ~- o& @4 J) M周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
1 M9 j8 f* w2 w' X2 m/ b好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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) e" i# y4 L5 J+ h: z我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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4 L/ t. f2 W; ]+ A* S& n3 f- u好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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' f r. ~2 P* _' x! {其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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$ c+ S% J! j9 w8 T+ W% o" a看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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* q$ x; \& _$ e! M
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
7 f' \ V7 p! ], i8 i) O, d本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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