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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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# X* g6 _% t3 K8 C) j: c; |9 i【论坛ID】：收米哥5 [2 U7 R+ \ `3 ^3 p
【公司账号绑定】已通过, T; ~2 J8 w0 ~, _$ n9 M' ]+ e
【咨询驻站客服区版规】：我已阅读确认2 k# ^2 I8 }+ `
【咨询详细说明】：
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! E% A4 u g7 B$ q, S+ a. O已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
# m8 s0 O; M1 \# O T- e0 d+ e {, @' _7 \7 P7 L
转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45331 u% Q7 I; B0 Q8 h) v1 @
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 . \2 y) C8 F U4 Q- c2 i' J
* d ^: ~+ i0 ^1 l% j, `好的，先别急哦~七玥这里帮您联系客服看一下怎么处理* c* G- ^, W O! r; p
-----------------------------------------------------------------------------------------------------------------------
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跟进情况更新：5 i9 x" [: F1 a# N4 z
9 m, n3 Q: ^* d: `0 I2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询% A" @2 O, I" ~4 y! e \
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
: a g: p5 v! [2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
& m. |+ B6 c) X7 ? o5 Q2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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+ p- E/ O6 ?" t- k; `* y* W+ e评价说明：- D( z6 R" S! B# E# x$ f! k
' [2 _' B& c( a! i3 t1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
6 E: v7 y w( W2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。/ S3 e# z0 y- F: Y8 u" ?) }
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当前离线
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天策-七玥 发表于 2021-11-6 09:53- ]9 A" `* V5 f: o2 k% d
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理/ U% w* z, f# E# z1 C
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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* w1 d- k6 {! s+ c+ x周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53" h5 @2 F% |' w% T" C
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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4 R) U, B' b* J: D+ j5 g好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评: G! p- T, c2 h3 \- s9 i) G
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当前离线
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6 ~8 |; C# x( `3 C- ^' h" _2 a其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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" {5 U. E" B w; v) z
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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0 K! j* g+ G; p3 w' x% d
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
: ]+ X& U) x& e+ l' f- D3 b/ U) A5 i本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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