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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 2 |, A6 U+ H! n* @' j; s
- j8 O1 `8 W, J d6 ~【论坛ID】：收米哥! E1 B; \( H0 j$ Q% |
【公司账号绑定】已通过) Y8 Z) v, M5 `9 P i" Q, e6 Z% Q4 [
【咨询驻站客服区版规】：我已阅读确认. A8 v7 `2 {1 Z, k/ G! \+ ]
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533) a# c0 y8 k+ {( J8 d
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq7 d5 }7 \% h& N. Z+ J7 }
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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" V) S6 A9 n, E) n2 D S" t跟进情况更新：
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w" X$ A3 h. z2 A; k2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询 e4 e# B& I" ]: u7 M
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
# ^+ E4 ]3 y4 I/ g( x& M) w2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价' |) p/ J r/ g8 B
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询# i* g7 \- J1 F& ?, y
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4 r) G2 D/ I5 I6 j1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
: w( Z- m K- H% c+ v4 v2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。4 r. u# u+ l) F1 |! ~/ [8 E9 o
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
' I. X5 F7 P. c/ ?好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
+ p- V4 L' e9 H' M$ [: y8 g------------------------------------------------- ...
上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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. z/ @0 f- u! [1 L' Y周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:533 c* `* L, x( _, I# i
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评 A6 @) f# Y& Z" e" A; I
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当前离线
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) S: u8 W$ `" ^, m$ P" x* H4 c6 c1 ?其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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n" b/ K$ E0 k2 A6 e8 c* ]* t; }) R
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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3 N) l3 g9 s, U+ e& v您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
% r2 w; ]* S H. Q$ I- u本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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