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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 / D! Y& N# k1 n
: J5 {1 M; ~% S【论坛ID】：收米哥; t1 y* E; D* [, Q7 D" g$ P
【公司账号绑定】已通过
/ ?# z5 N: i1 j, t. q3 R【咨询驻站客服区版规】：我已阅读确认1 x/ C N& f) J+ j( c
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
! M4 }; `1 a/ N+ E' y+ _- R公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq7 Q- b' E- ]& _" f( b( y2 p) K, y
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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' b, W, |- o; `+ }& I- _! x( I好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
9 W4 l; N% q* A7 d- g-----------------------------------------------------------------------------------------------------------------------
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跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询. l5 {. a0 v7 x+ w `( m
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
' G- m* E7 v Z" L1 N2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价+ W( k2 [$ ]3 ~. P! G
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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& _5 e6 Y5 p! L, V评价说明：3 d& j" v* j" b& m- F8 U2 U4 s: O
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理. O% L: V* l. l: t0 z+ q! j8 H
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
, S3 y# h1 J* |7 p好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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5 [/ m/ ]4 M% l9 O上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:538 S, S$ l% K; G6 c' ^7 `( m- `/ b; b
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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2 J6 b: v' y% a我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评 y* s) C% W0 Q8 B7 ~. f) k! |
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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3 G9 E# k) v# ]9 |7 `2 B看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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5 P S- x1 |5 D您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
& V4 N) e( Z9 a$ I本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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