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[seodescription] => 需要菠菜公司解决的问题，请发布到这个版块
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 4 F& Y5 J( q$ }; p0 e+ m% U
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【论坛ID】：收米哥% M6 O/ J7 k( f* \6 s
【公司账号绑定】已通过
, P4 l+ k, F& ^3 x) h【咨询驻站客服区版规】：我已阅读确认- f; W+ o$ h$ o4 I
【咨询详细说明】：
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. S" B" h( H" k3 q" ?) I' T已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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9 n4 ^/ _3 C% V5 o/ O2 `* S* i转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533! c+ Y8 |, I+ I' x+ Z% ?
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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& J/ m) `% c+ V6 X5 { t好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：5 F1 A. X, i5 s8 X4 p3 M* Y! d, g
3 m0 Y: X7 k5 M4 V# c2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
' s( V1 d9 ]; X$ E2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况8 V" j' R& H. J
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
$ Z3 ]! ]3 X5 `1 ?5 w4 u) r' d2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询# {) [. E# a8 ]0 q9 j) ?5 u
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评价说明：+ P2 U5 H7 W$ P" t% a% P
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
" y1 `+ H, S( D2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53- C2 w2 k) Q. H! |/ r* u
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理& G) P0 m, X3 D
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/ [5 i- Y. l e2 p上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53( V2 n& _3 h6 A8 p
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理+ q4 d% n- W2 M7 Z- a3 W G
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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- c$ A1 p' [6 n* C! K3 |; h好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评% W2 k9 C: k2 ~# m( @6 v
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当前离线
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7 `- R4 o/ E: ?3 }4 N其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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+ d) Z2 r }* N2 k" |看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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0 G- {% p& X* p3 I2 O$ U
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
: x" U& V2 E/ _* o" ^本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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