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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
8 \1 t9 g* l5 n: t! l; w* z/ T, j; u" }# ?. e" j! l2 x+ c
【论坛ID】：收米哥% B/ j' }' m. e6 k% u
【公司账号绑定】已通过
6 \/ s- o; Q! R9 [' f【咨询驻站客服区版规】：我已阅读确认
0 l" w2 @9 @- _! u【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。3 \1 S( b4 k# V; @. Y
5 Q4 ]" C$ s {: a3 Q转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533) M( [+ C( L7 }; p: O' G/ c
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq; _8 m5 e4 Y4 e1 E
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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% `: ]& J8 P+ o1 a7 \* H3 w d3 [; ^好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
) N8 |; ~1 O: p' E: G4 B' U-----------------------------------------------------------------------------------------------------------------------4 l# P& _, ^; {, S7 ]
- L% H! [ O$ F9 K0 O& H: E跟进情况更新：; I! F \. U0 |/ a( Z2 t
" W; A: {% }) R( F5 Q2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
h+ c3 T+ S3 ]9 m2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
7 q( \$ H( b! A: n1 ?* I2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
9 x# ^; q' t& E6 i! I I2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询( e% `* h4 i* I8 T( V
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3 X& N% B; n6 g1 e" F9 u8 K9 a2 ^! H8 ^; e评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理: P0 _/ e- O U4 x0 \$ O- j+ R0 X0 z
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
: P& G F& y8 a, s好的，先别急哦~七玥这里帮您联系客服看一下怎么处理1 m7 m* _" u/ |% C$ D. V/ m& o/ R
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2 }/ H2 h+ O6 [6 ] u1 N1 c. W& o上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
) D w- E& {/ T/ a好的，先别急哦~七玥这里帮您联系客服看一下怎么处理1 k4 R$ z" z# E% P: ~4 n; I
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9 S& Q! C( _& P9 ~/ Z( D9 E' d我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评, \, n- O/ A) |- S1 O# b
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当前离线
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# t ~6 z( U1 z+ q4 I5 R2 c# ~其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间; W7 K* a! m, m6 Z$ K6 T
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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