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|
与金沙之间事宜
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本帖最后由 版主13 于 2012-8-5 19:55 编辑
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我首存1000送250，流水是15倍，输完了剩0.2元想再存。问客服直接存款还算不算以前差的流水，客服说不算。
( g$ e& y, S5 o于是二存1000送150，流水是12倍，这是官网写的。12倍打出来想取款，不给取，找客服发生了以下对话，对他们的专业水平和态度感觉无语。
( ~( }, O- J& C3 f7 n- z和他们客服对话我都无语了，请求论坛直接介入吧，我想直接取款走人了。
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楼主有没有保留第一次和客服说的：“0.2元余额不计算之前的流水”这段对话？ |
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回复 2# 天策情报局 - P0 F p; t! y* L) V
w( i7 Q( B" s
2 ~7 b; {& Q% v+ Y& d 这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客服说每天都有很多人来咨询问题的，所以聊天记录每天都删除（五天时间都没到，我估计大多数博彩网站不会每天删除历史聊天记录吧）" r8 M! A. U# i( {. i
3 B( g6 s% f* C' B2 z( D" i3 {这个是刚才的聊天记录，虽然是皇 冠平台，不知道为什么用这个聊天软件( u- s; h% p9 ~- o) b- u; |
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! g- U/ `1 Y _; t& X这个是我的存取款记录- I. h' A6 B# T! e
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$ a6 P& ^5 c- x1 \" T# R2 H这个是我的返水记录: s+ \* O; @ y3 h8 H
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申明下当时我的余额是0.2元，找客服问客服说可以。现在她的意思我也不太懂，难道大概就是说本来剩0.2元就不算以前的流水了，但是我领取二存优惠到账后（7.22），然后过一天返水就到了（7.23），难道因为这个是首存优惠后投注的返水，所以还要算第一次不够的流水？哪个公司的返水不是相当于存款？甚至很多公司不用投注就可以直接取款了吧？7 \5 c7 {; c) E5 O
, ]7 u0 ^6 `7 k首先申明下我没有辱骂金沙的客服半句，但是管理员们可以在咨询相关问题的时候以我的身份，用户名kejingui5，看看客服怎么说，来来回回就说几句话。 |
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回复 天策情报局
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" H# v: N; t. v7 r; K/ z5 A 这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ...
8 d) F7 C' m! T1 ~' |' j$ ^9 Kkejingui 发表于 2012-7-26 21:39 
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之前也有会员试过这现象.刚好存第2次款遇到返水日或不知道之前返水.导致帐号余额高与原来余额.后面系统默认需要打够之前流水.8 p1 u- y% C! z. \/ K! _% M
楼主下次切记拿优惠之后2存时之前流水是否还需要打.聊天记录也要同时留下.避免不必要麻烦./ L3 |; q" {# `& I1 Z$ F- |
关于红利后续产生问题.论坛不予处理. |
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回复 天策情报局 D; I: @: r: A, T: \( S
@& w2 I' V* j9 E5 f4 e) v
: |4 e5 K0 N% f) A- v 这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ...
% M4 ?9 A+ L' J: ~0 P; M+ Dkejingui 发表于 2012-7-26 21:39
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% D2 s& m6 f5 `' N% F0 D, q" j @$ s刚才已尝试交谈.具体能否处理.不能确认,因为是红利后产生问题.本身红利问题论坛不予处理.请楼主耐心等待. |
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回复 5# 版主13 : S8 i" j1 C) }- q: ?+ Z8 v5 i
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好的，谢谢版主，返水是我二存红利领取后第二天到的。我当时好像就是问我的账号，领取二存后，还需要以前差的流水吗，她根本就没提到返水的事情好像，只是说可以，然后我就说马上存款。 |
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