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会员wyfd818咨询鸿运国际冻结会员帐号事宜
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本帖最后由 天策-婕诗 于 2020-12-22 23:11 编辑
( W. r% B0 H9 B4 l. \% ]$ A/ L: h6 x6 X5 o; n! _5 T
【会员论坛ID】：wyfd818: U7 u7 N. t! b* _$ k: u7 I+ s
【咨询公司】：鸿运国际
/ @+ \. U4 n) n0 Q& Q- L& ?- K【公司账号绑定】：已申请绑定。
; C. @( l. n& d4 b$ |1 T【咨询内容】：近几个月一直都在鸿运国际存款游戏，今天也不例外的在玩真人百家樂游戏，亏损掉后想重新存款时，发现无法登陆鸿运国际。提示信息：您的账号已冻结，请联系24小时在线客服。经与在线客服沟通，要求我发邮件咨询。现邮件已发，未见任何回复处理。
* ]% x! @& i& d7 q, Q请问鸿运驻守论坛客服，在我没有任何违规行为，为何随意审核冻结我的会员帐号？请尽快解封我的会员帐号为盼！！！3 X. f( |0 E2 Q6 Z
9 W/ x7 {' U- y7 j7 ^9 G
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本帖最后由 天策-婕诗 于 2020-12-22 23:03 编辑 9 ^4 L3 Y! P) S$ L
4 u5 s$ Q; w- W3 M5 Y2 J1 ^哥哥的情况诗儿了解了，这里会联系客服的，请耐心等待。如果哥哥有收到电邮的回复，也麻烦告知一声哦 |
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6 q8 K9 I8 @. c/ N* y
我的会员帐号是原华人论坛链接注册的，请婕诗版主加以跟进为盼 |
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这里看到有张截图有会员账号，这里帮哥哥编辑了一下。诗儿会帮哥哥跟进的哦 |
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6 U. C* ? ?9 L: _0 j, N: t+ P0 I希望能尽快解决我的问题。谢谢您{:8_303:} |
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时间一天天在过去，仍然不见鸿运国际的驻站客服出现，倍感无奈与失落 |
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3 s: {* F8 ^+ e2 T3 E9 d) L$ y时间一天天在过去，仍然不见鸿运国际的驻站客服出现，倍感无奈与失落
6 \' z* O% c$ ^6 ~再次有劳版主跟进、沟通 |
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哥哥，本版块是不强制公司客服回应的哦，今天估计客服休假，已经留言给客服了哦，明天会帮哥哥跟进的 |
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9 G$ ^* p: w! }! V+ z8 N! [
鸿运国际似乎不再理会与回复天策会员的咨询服务，不再重视会员的感受，令广大会员难以再信赖{:8_315:} |
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6 l- k. G8 p# n/ G% x7 W哥哥，诗儿版主还没来上班呢，小千这里帮你留言给她哦 |
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3 a$ d* ~2 K1 l# Z
哥哥，诗儿这里一直都有在跟进中的哦，还请哥哥耐心等待 |
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哥哥，这里还没得到客服的回复，哥哥尝试联系在线客服哦 |
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; y5 s. E$ B; c5 w# X% P鸿运国际没有任何理由永久性冻结了我的会员账号。原因：不受欢迎玩家！{:8_293:} |
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这是得到在线客服的回复了吗？ |
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6 c7 Z$ J7 J3 M% a: z( f; L电话来电通知，冻结会员帐号的原因：不受欢迎玩家。在线客服无权处理。 |
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既然哥哥是事务的到解决，诗儿就完结处理了哦，麻烦对这次的事务进行评价，跟帖回复 ‘满意，一般 或 差’ |
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+ u! L7 r5 O' B* ~
对版主的积极跟进表示满意，对鸿运国际与驻站客服表示：差！ |
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