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会员zoecat咨询同乐城存款四千，在比赛还没开始的情况下直接冻结账户事宜
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本帖最后由 天钢镚 于 2018-5-10 01:33 编辑
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【会员论坛ID】：zoecat 【咨询公司】：同乐城 【公司账号绑定】：已绑定 【咨询内容】：事情已经过去了半个月，4月24号晚饭前充值4千在你们家，下注了几场下半夜大概2,3点的足球比赛，晚饭后回家发现账号已被你们公司关闭，当时就咨询了你们在线客服，只回复注单异常，冻结账号！我就想请教下，第一：我从来都不曾申请过你们公司任何红利，优惠；第二：我当天下注的基本上是下半夜赛事，比赛还没开打何来的异常？第三：现在账号已被你们冻结，你们是否都懒的找借口就直接黑钱？第四：由你们单方面说我注单异常，就直接x我存款，冻结我账号，这样是不是属于欺诈行为？第五：你们是否有勇气把我当天甚至我一直在你们公司下注的比赛记录截图出来给所有人看，让大家评理到底是谁异常了？请你们给我个明确的答案，我是违反你们哪一条规则了？
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- y$ c8 q7 s3 {{:4_103:}好的，谢谢钢镚版主啊 |
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您好，我们收到您的讯息，已请客服致电给您，说明事情的原由。; ?3 u* b% `" v3 a- y
如果还是有问题，请您和我连系。 |
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没收到过你们家客服的电话 |
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不知道啊，那就请你和他们一起贴出我的IP咯 |
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% u# p3 h) {# Y& i" p4 w# p0 e一成不变，没有任何进展 |
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好的，多谢钢镚版主提醒！但至今还仍未收到他家任何电话 |
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今天同样没收到他家任何联系，请问钢镚版主意思是我直接PM他家客服吗？ |
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Hi 小同会员您好
+ @- j" w9 H, h) @. f; }已经和客服确认，他们会与你连系，如果还是没有连系上的话，请您利用天策论坛的版面跟我说，谢谢 |
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童鞋，经过大只经理滴处理下，您滴账户已经安全解锁了，这段时间给您带来滴不便，还请您多多体谅。小同也是为了给大家带来一个能健康游戏，能放心娱乐滴一个平台。 |
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6 C! l" L6 \* Q% l) U昨天早上你们公司客服已经联系我了，谢谢 |
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账号问题已经算是完美解决了，谢谢！在这也顺便问下，参加这期【同乐城4月16】 颁奖啦！全新升级~ 竞猜 3D 福彩尾数 赢 5,888 元但当时账号被你们锁定，今天上去也没看到有这个派彩，请问下会补还给我吗？？谢谢9 O$ U# g' c& N& U N; `" F
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, b5 Q0 T0 v! U历经了二十多天时间终于事情完美的解决，一切都已经恢复正常的状态，感谢论坛和各版主对此次纠纷的关注及帮助！ |
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究竟是为什么被锁了？现在为什么又开了？ |
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