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本帖最后由 天策-瑶娥 于 2022-11-22 14:53 编辑
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1 b2 \( v7 Z1 b m【会员论坛ID】：初中生杀庄
; O% O( M! j8 `' E9 c7 E- C5 `【咨询公司】：乐动体育
0 F$ `+ T4 p, n7 P1 N【公司账号绑定】：无) k0 c; E( k! x N
【咨询内容】：我提供了所有需要的资料 然后报纸与居住证明事先说过没有办法提供 也标注了 论坛的客服也说了可以替换其他的 但是回复的是资料不行 客服解释一下
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 8 S4 T% e% b2 \( j4 v
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你好，这边会帮您联系驻站客服，给您提醒一下，咨询区是让会员有多一个渠道联系客服，不会强制公司客服前来回。
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# f H& l I% X2 @, A跟进情况更新：
1 i: b+ [9 e& l- ~) z' b7 y/ U2 z7 ]) t7 m0 M6 Q( @
2022-11-22 08:28【版主回复】——版主-瑶娥接受咨询并转达客服" T& A# l6 V2 S0 S% M. }* G# u& \
2022-11-22 18.10【客服回复】——客服告知楼主依照邮件内容给予相关部门其他需审查资料，如无法提供，于邮件内告知并请相关部门提供备用资料审核
; C) |" O: A" @4 J# R2022-11-22 23.30【版主回复】——版主要求会员对本次咨询进行评价2 y- Q4 Y. Z% A1 c6 o9 J& n, S$ h6 n
2022-11-24 16.42【版主回复】——超过48小时未评价，默认【中评】/ _" d0 N. e5 F1 G; f( e5 B
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评价说明：, p( X; _. P3 z) _0 e( }1 U$ c
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
0 b# U( U* x W2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。# @- a5 [3 i# M/ U& y( J
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我与11月7日发送邮件，客服11月17日回复的我。 |
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我用流水单替代了居住证明 机动车销售证明替代了报纸 我都说明了 报纸是买不到不是不买 居住证明因为居住在本地与户口簿同一个地方 无法开具 |
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) l- Y" L" x; q) Z论坛驻站客服 明明都说了可以替换 然后现在又这样 到底是什么个意思 |
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c% u/ _6 I1 `
楼主有没问什么原因不能替换，或者刚好楼主替换的资料是不对的或不符合的，还是楼主再去询问一次。 |
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楼主在这提醒一下，我们咨询区有咨询发帖格式的哟，不然帖子将会移到违规区。这次瑶娥已经帮您更改了 |
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您好，请依照邮件内容，给予相关部门其他需审查资料，如无法提供，请于邮件内告知，请相关部门提供备用资料审核 |
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- j2 B0 G0 B) m, `: n- z
谢谢客服回复 |
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楼主，客服已经回答您了，楼主根据客服说的完成吧，在这还请您为本次的咨询做出评价中评、好评、差评。谢谢！3 p: B7 P* d) X9 W3 C9 N
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当前离线
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑
" L I- y1 ?4 G7 J% W6 G$ T( o
3 @) P/ J0 K4 H8 M* L( s您好，由于楼主超过48小时未给予评价，版主这里默认评价为【中评】并提醒您若多次发咨询主题，但从不进行主动评价，论坛不再受理其咨询事务，请您注意一下哦，谢谢！ |
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