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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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5 A3 u# K" g9 M" _/ u会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。' H& N7 |1 F% ?% T# i9 j
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跟进情况描述：* @3 W" m, ]; o" J) L/ p) b- _
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服" Q2 P) A# w' U$ E& h
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
d7 g" g, m- ?; ?4 {7 I& Y2021-8-23 23:04【会员回复】——已到账/ l2 }" B& ~( ^8 t, ^
2021-8-23 23:04【会员评价】——好评1 q/ ^: o% V4 M% e: G0 n
5 W, U* \* ^8 v q7 ^' n( }4 t本次咨询总结：1 j: S4 N0 e% G' Q9 M9 ~
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。- }% ?, S7 V x$ c' d9 l
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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O P+ x" Z8 B6 \+ K! M评价说明：! @; z; m2 @- a+ z
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理) ?' K( I" J& c5 `) g
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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您好，亲爱的会员：
' Q" w4 v! M7 e" F8 e: [/ T) Z7 \* V抱歉为您带来不便！
5 W* }' R) }8 z n" n% X经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
经验:
天策币:
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总在线: 17560 小时
本月在线: 149 小时
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9275 小时
本月在线: 0 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 17560 小时
本月在线: 149 小时
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
1 M% d: \' I! |4 y7 e' U如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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! k5 g1 ?( `6 x3 x* Z8 c! o- o7 T评价说明：
" ?8 g2 a$ ~0 e. {" J' [: {1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理( F7 p0 j9 {* N2 ?
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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