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[乐天堂]
会员秋色从西来咨询乐天堂公司存款不到账事宜
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【会员论坛ID】：秋色从西来
+ H% @9 P7 g9 S) o/ |& t9 ~3 G7 ]【咨询公司】：乐天堂0 N/ ]: p K3 ]4 ?$ l
【公司账号绑定】：已申请绑定。+ J2 m9 [0 [ l h$ L
事情经过是：1、28日下午提交存款300元，手误只转账成功200元，金额发生错误，当时就找到客服提供了转账截图，被告知等待有关部门通知。
) \# R8 \9 e; ~ 2、至今已经过去两天多了，两天中十数次咨询客服，皆被要求等待，最长的一次和在线客服一起在线等待四个小时。2 V7 K6 f) S8 h2 `6 q! N
3、今天被一个客服告知，第三方支付方称无此账号，让我继续等待查询。
2 y. }0 u- `) C
+ ?9 g8 E8 b p/ p: b 相对客服说的话：1、注册这么多年的客户，怎么可能为了200元去讹诈贵公司？要讹诈最起码也是2000起吧？
$ Y2 M6 M0 }7 ]* `& L8 P5 T 2、金额不大，但输了的钱和莫名其妙不见了的钱，给人的感觉是截然不同的。 r; y( i7 Y8 f* n
3、现在环境不好，我只是偶尔在你们家和澳门金沙玩玩，两家存款的界面都不一样，不可能存错公司的。而且当天我只在你们一家公司有过存款。
* W- T1 x; e* I( _. j 4、如果这样钱就没了，请问有大额资金存款，谁还敢相信你们公司？一句不是我们公司账户钱就没了，想想好可怕。
% T1 }$ j8 L$ r' T8 T; [( Z* p3 x, k
我的诉求是：请求论坛客服协助解决，存款200元给上一下分。
; u: f$ R; L N" `* Z7 U9 P3 O, \0 w( Q- R% V) P/ g- E
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- L( p' O- N/ Q) r \! Y2 p" {哥哥，小千这里帮你再问问客服，你也可以联系在线客服了解情况哦 |
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当前离线
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% z( N$ e6 L$ N
我天天都在找在线客服，但现在已经陷入了死循环：2 Y9 i. D2 U( m4 ?
找在线客服——在线客服帮忙提交——相关部门处理——等待无果下线
3 R/ `* S. O5 [天天如此，已经连续六天了，只能指望论坛客服协助了。 |
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本帖最后由 天策-小千 于 2021-2-2 19:35 编辑 # k; N4 q+ I2 k2 j) K3 L/ [
秋色从西来 发表于 2021-2-2 17:17( s F* ~) H% Y" H- o3 o Q
我天天都在找在线客服，但现在已经陷入了死循环：( |& L# y* W$ z7 Z( e. t
找在线客服——在线客服帮忙提交——相关部门处理—— ...
0 w( R. }. a- a" }' u7 X哥哥，小千这里问了这个需要你自己联系在线客服处理呢，关于存款YH第三方范围之内的小千这里很难帮忙呢 |
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当前离线
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不过小千这里还是会帮你问问，一般论坛客服和公司在线客服不是一个部门，不一定能帮上忙，只能尽量帮你问问哦 |
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当前离线
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当前离线
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( x) f* P4 m4 o- w3 r6 s9 z- n
哥哥事务已解决了，请对这次的事务进行评价哦，‘满意’ ‘一般’ ‘差’ |
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