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[1643] => CMP
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[1777] => 金星
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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑 9 `/ q" ]! S* T# v) \
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【论坛ID】:：yuyiyui. n3 t$ N M* f) {
【咨询公司】 ：E世博/ @3 P% A7 ^6 p9 R. R! n
【公司账号绑定】 ：已绑定
/ Y3 D. N n- p【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。 \3 D2 `5 j6 M$ Q4 O# P- h) a
注：非法投注行为之定义，请您参阅【协议与规则】第11条
4 X: P/ h: F! I4 Q0 S& W11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。
8 t1 z4 m- ]6 f) c- W) y$ X如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！
7 U2 o& T1 t4 ]+ }Ｅ世博 客服中心 敬上/ T( \* D. m2 f/ j
. j1 E" H) c& z4 m" W
希望e世博驻站客服帮我看下什么情况，尽快帮我解决
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑
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七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
2 \! |7 t+ n* D5 O% V* P% f---------------------------------------------------------------------------------------------------------------------% w. W1 M! H0 w$ h; H" r! h- q
跟进情况更新：1 K% O& Z# G, n/ y/ Y5 Q
2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服( x. L" T# [3 W. ~; {0 L
2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可: I" v) l' }; K* R: T. g. U9 ~$ T
2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服. ^. k) {& Q f: k
2022-8-28 15:22【评价】——版主默认评价—中评6 U9 G3 f$ C2 e) ~6 U7 z, Y
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评价说明：2 _2 v2 _4 z8 W( \/ p
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
! X' H6 I) d; s _, w$ c2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。: Z/ t+ E7 F$ Q/ A) o
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哥哥您好
, m4 o( n, Q2 e# `) G0 k9 B+ D8 U很遗憾得知您的消息- O/ _3 d, D3 o G
e妹也协助哥哥去询问状况1 A2 b" L, d6 a/ @( F$ g
可惜妹妹人微言轻 实在没有权力去了解详细原因
2 N4 Z; r# e! {1 }% u% L若哥哥还有任何疑问，可以谘询在线客服小姐姐的
+ Q2 e* F, V3 u2 ]6 |还请您谅解，谢谢！ |
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哥哥您好～
, t% X& H7 a& H5 C7 @4 O. }e妹家信誉哥哥是可以放心的呢！1 J$ f( S4 [& T; F/ Q
这是风控部门进行的正常程序唷，
& Z1 c5 P& k6 @) f' L0 s) M待七天审核结束没问题就没事啦～
1 y4 X2 R1 D0 T/ s0 e9 |0 K3 i2 k咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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E世博客服代表 发表于 2022-8-23 17:17
6 I( w* w5 L. P K y" x6 i, Q哥哥您好～6 C' H5 f. ^8 F' H
e妹家信誉哥哥是可以放心的呢！
/ m7 D7 Q* Y! C# O0 h; s5 O5 @5 m" A这是风控部门进行的正常程序唷，
好的 |
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]% h! {- }/ V% q u% p/ s/ c* P
第七天了，还是没有任何结果 |
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5 E# \+ l% K) {. [7 `/ A, s
这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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6 B" H4 J# T) w8 u% R; e7 |' e- V3 d彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经2 m6 I; @+ j! |- N
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p# E, Z' D, i% `1 f9 t; z: q
今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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1 s( c6 f9 B! b" @& k; |, M" [6 I% K我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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