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会员wyfd818咨询鸿运国际冻结会员帐号事宜
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本帖最后由 天策-婕诗 于 2020-12-22 23:11 编辑
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【会员论坛ID】：wyfd818
( l& G7 B: a$ A" k% o【咨询公司】：鸿运国际
8 T' R: x5 U0 o- E# D% @7 Z【公司账号绑定】：已申请绑定。' L$ m4 H9 L) l; w
【咨询内容】：近几个月一直都在鸿运国际存款游戏，今天也不例外的在玩真人百家樂游戏，亏损掉后想重新存款时，发现无法登陆鸿运国际。提示信息：您的账号已冻结，请联系24小时在线客服。经与在线客服沟通，要求我发邮件咨询。现邮件已发，未见任何回复处理。
4 ^# A' Z7 ]9 u请问鸿运驻守论坛客服，在我没有任何违规行为，为何随意审核冻结我的会员帐号？请尽快解封我的会员帐号为盼！！！
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本帖最后由 天策-婕诗 于 2020-12-22 23:03 编辑
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哥哥的情况诗儿了解了，这里会联系客服的，请耐心等待。如果哥哥有收到电邮的回复，也麻烦告知一声哦 |
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我的会员帐号是原华人论坛链接注册的，请婕诗版主加以跟进为盼 |
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这里看到有张截图有会员账号，这里帮哥哥编辑了一下。诗儿会帮哥哥跟进的哦 |
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希望能尽快解决我的问题。谢谢您{:8_303:} |
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时间一天天在过去，仍然不见鸿运国际的驻站客服出现，倍感无奈与失落 |
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时间一天天在过去，仍然不见鸿运国际的驻站客服出现，倍感无奈与失落
- ~, V( [9 m5 l' _& }# j2 ~' _2 M再次有劳版主跟进、沟通 |
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哥哥，本版块是不强制公司客服回应的哦，今天估计客服休假，已经留言给客服了哦，明天会帮哥哥跟进的 |
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* X u0 v& ?/ F7 A3 v" A鸿运国际似乎不再理会与回复天策会员的咨询服务，不再重视会员的感受，令广大会员难以再信赖{:8_315:} |
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哥哥，诗儿版主还没来上班呢，小千这里帮你留言给她哦 |
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: ~; l8 ?6 | G) g2 }+ q9 Z0 b* F哥哥，诗儿这里一直都有在跟进中的哦，还请哥哥耐心等待 |
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哥哥，这里还没得到客服的回复，哥哥尝试联系在线客服哦 |
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鸿运国际没有任何理由永久性冻结了我的会员账号。原因：不受欢迎玩家！{:8_293:} |
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& N4 }- F% Z; F4 v- L: u这是得到在线客服的回复了吗？ |
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' Z( z; K9 @3 t) f" h# p电话来电通知，冻结会员帐号的原因：不受欢迎玩家。在线客服无权处理。 |
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当前离线
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既然哥哥是事务的到解决，诗儿就完结处理了哦，麻烦对这次的事务进行评价，跟帖回复 ‘满意，一般 或 差’ |
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0 j& o8 l' p9 h) O对版主的积极跟进表示满意，对鸿运国际与驻站客服表示：差！ |
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