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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑 $ h# A4 c P( k2 L' o
4 O, Z, {) q( N Y# ~【论坛ID】:：yuyiyui8 S8 O& ^7 F3 A. P1 w! w
【咨询公司】 ：E世博" ^: b* A* n) B5 c2 e1 Y
【公司账号绑定】 ：已绑定# U4 ?. h$ _/ E- v& s, l
【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。5 C& q1 [! b8 w
注：非法投注行为之定义，请您参阅【协议与规则】第11条
( f/ M! _, r# r3 ?) h11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。
( R, }" F; {- ~0 d6 g如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！* n% Q1 f R% E" b- G- B1 h
Ｅ世博 客服中心 敬上3 F0 C3 c+ ~+ ?! E
' }$ |0 N; x0 u3 S- V$ Z+ {
希望e世博驻站客服帮我看下什么情况，尽快帮我解决% Y+ a: q) f# {- t/ C* B
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑 }; u+ e/ y5 {6 B4 o# f* j
/ ~$ x) w) h! z1 a) O2 T7 M7 [
七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的) o3 F6 s# a0 o. \% m
---------------------------------------------------------------------------------------------------------------------# p: N9 P. D3 G( c$ m3 F, `( [
跟进情况更新：
; |; Z. ~3 M5 t" c/ B; B# b$ [2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服
/ {8 t5 N4 v$ @6 v2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可
: A# `# r5 a S2 A. p2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服
! l: v' s' E. E2022-8-28 15:22【评价】——版主默认评价—中评* |, ]% W1 K& p' {$ e6 h% q/ H
% Z+ {7 D- |. c* U* r
: `9 h! ~; G/ X& W6 v( ` ^5 L4 Z2 z
评价说明：7 w9 C4 c6 T( H+ Q* q
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
) H# w1 a$ j" y, M% |- p2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
) C* {9 y* c: s
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$ Z" s& a' c. L+ n+ w3 j3 b* }$ |( m# {
6 m; ?6 X! x4 \( P4 b `' a3 [6 X2 j
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哥哥您好
& R) l+ V) Z) l9 P% i很遗憾得知您的消息
# U5 I5 x9 X4 i2 [/ te妹也协助哥哥去询问状况
. X2 n; C: B4 b- q6 V可惜妹妹人微言轻 实在没有权力去了解详细原因
& V) [1 S" u" S! N3 t# S若哥哥还有任何疑问，可以谘询在线客服小姐姐的8 L% v! S! S" R8 R4 g) Y8 H
还请您谅解，谢谢！ |
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哥哥您好～0 _9 X2 F, F6 T- H+ l1 T
e妹家信誉哥哥是可以放心的呢！
5 H$ ]) O8 ]2 Z! d4 Q这是风控部门进行的正常程序唷，( n1 d& |# j5 l% b& G* V: x5 y5 [
待七天审核结束没问题就没事啦～0 f. _; J0 X9 G" Q
咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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E世博客服代表 发表于 2022-8-23 17:17
% M+ U9 m6 J4 w' W9 p9 v7 i! `哥哥您好～! S! R/ }' W. F
e妹家信誉哥哥是可以放心的呢！7 a9 a# J# X1 p4 v# R+ y" M
这是风控部门进行的正常程序唷，
$ G Y2 q! } ?8 q+ y0 a好的 |
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- O* j8 f! v) V
第七天了，还是没有任何结果 |
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& q7 Y0 U I% m! N/ Q
这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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 ! k _5 b3 Z& `& i! Z
彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经$ m( T; ^4 d- T$ ^$ e
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2 a% _0 A; b) c9 f& G7 r
今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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' W6 F0 N) ]* r- s: P8 {' L我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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