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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 4 U) _$ d6 x1 w( u$ |# F, W+ ?6 {
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【会员论坛ID】：iwatch
. v3 v2 A5 S: [0 Z+ }【咨询公司】： 头头
# f. C/ I' I/ M& b( `( ^【咨询内容】：3 G: U$ ~4 Y8 Q5 C
# t2 k- W- F1 I" Y! o/ H' x, u昨天在你家注册了个账号，今天参加活动存了1018。* D" m/ j" u6 T$ a8 E9 Y8 D1 d7 ]
$ C0 {/ Y) A3 F( h: Q! R中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。4 C5 X S$ L0 w+ ~; B) r4 [# ^8 m
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
$ o# b# F" P) Q. M* b+ d+ l
2 ~& M- T( c3 H' z( H到现在还没回复我的资金的去向，真有这么难？
) \# V9 D0 c& G: `; p
: G- v9 B4 ^4 p4 l t2 B帮我追问一下，我转的两笔款去哪里了~ （附截图）. c* V z7 d& k9 a. g* d
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9 e& N0 v* H# h* |9 d谢谢~
3 M+ I& M- k- x) {% R* o" K: A下午就找了在线客服，一直没能解决，好像很难一样？
6 Q9 l z8 k$ Q# }这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。% ]* p9 k5 i) b8 H5 I
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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当前离线
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# {" h2 g$ B% `# {
现在已经在提款审核中，但是还是没有得到任何解释。
6 O) R3 ~2 C+ n: n如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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' F; {3 m2 {, i
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5; ]/ b7 S" j, q2 Y
) ?' [& U4 D' a# {, c, F t, ^( s9 H这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。5 ?( y9 B3 G1 w$ a% o+ B
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只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55
3 a. D$ P% a$ a3 e3 B/ L0 E% ?当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5# l2 e7 I9 z+ a6 ~- a
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这个问题绝对不是这 ...
5 Q% C! i* C3 t* z9 {! e( e您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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当前离线
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- P1 i. W, s; V. w, s# z客服妹妹，我最后说一次。
, G9 Q7 c2 u, c( W* D; C* F昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
1 o6 f; J/ b& Y按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
6 [& J0 D C. f/ y
0 T: ^% d" j( [+ M7 |6 S! K然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
$ A! T0 b$ d! n6 f4 A$ |虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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当前离线
经验:
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总在线: 2394 小时
本月在线: 2 小时
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c: @9 M7 ?/ \8 n. j9 D( V资金到账了，在线客服真的很不给力。
+ Q' u9 q/ ?) K; K! X" P3 V& O( U就评一般吧。 |
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