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~乐天堂~难道小钱也要耍无赖~~(11楼客服已回)
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1#
本帖最后由 版主01 于 2014-1-18 19:13 编辑
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~~乐天堂本月第三期KENO锦标赛~活动规则明确规定~比赛时间为2小时整(晚9点至11点，北京时间)，仅比赛期间的投注方为有效。

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截图铁证如山~比赛期间的有效投注方为816~但乐天堂却以我总有效流水不足800元为由~不派发保险投注金150~联系在线客服沟通~没想到其指鹿为马~瞎扯一气~~

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2#
{:4_97:}看看天使怎么说

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avatar
3#
玩家太弱势了~如何是好哦

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4#
应该是有误会

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5#
主题回复处广告图案-天策传媒
看怎么解释啊

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6#
神圣侠 发表于 2014-1-18 17:30. e5 |. U. f$ y4 L# a# P( G, y& B
应该是有误会

0 b8 I+ k% o0 i3 h& `没有误会~沟通多时~在线客服可以随便改变比赛规则（不以比赛时间的投注为准）~还假惺惺地说帮我特别提交一下~我就是不服这口气

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7#
怎么会这个样。

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avatar
8#
这是个大公司，不至于的把

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9#
看看什么情况

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10#
流水应该是够了。

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11#
本帖最后由 乐天使客服 于 2014-1-18 17:56 编辑
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哥哥先别着急，天使来给您解释一下原因。! F/ h$ R' a! Q# a" W
因为KENO有效流水的计算时间，是根据开奖时间来计算的，您这一注虽然是在22点55分左右下注，但是开奖时间是在10分钟后，就是23点05左右才开奖结算相关流水。这就是为什么我们的客服MM查询您1月15日21:00-23:00的流水不满足800元的原因，因为快乐彩流水结算是开奖时间结算的。
$ z6 @9 W3 i5 a$ g7 i  ~, q不过后来根据天使的查询，哥哥您当时10:55分确实有投注391元，加上之前的流水也达到领取50%保险返还的条件，所以您的参与活动的150元保险金，天使会在稍后补派给您。:); _8 Y, J/ s$ q3 a* Q; @* g
要感谢哥哥对乐天堂KENO锦标赛的支持

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12#
讲信用的没有几个

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13#
还是很会说的啊

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14#
这个报表都摆着这里，还耍赖啊。

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15#
好的，解决了，人家帮你加上

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16#
去把误会解释清楚就得了

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17#
这个应该加上才是

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{:8_286:} {:8_287:} {:8_288:} {:8_289:}
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:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
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